West Cornwall's New Harbour Destination

Property Management

We appreciate that getting a property guest ready can be a challenging concept, especially when you live remotely. Our onboarding team are on hand to put your mind at ease. With a guided approach we will ensure a smooth transition getting your property ready for your first guests to enjoy (and many more thereafter).

We’re proud to have been the first holiday letting agency in Cornwall to offer property owners a fully managed solution, when we identified a gap in the market and launched Cornish Gems back in 2007. Today, with significant investment into the organisational structure of the Property Management department and resources to optimise performance, we continue to deliver outstanding service standards at competitive changeover rates.

Covering most of Cornwall, from coast to coast, our experienced team of Property Supervisors, Housekeepers and Maintenance Operatives offer a bespoke service tailored to your requirements. In addition to managing changeovers, your dedicated Property Supervisor will carry out regular inventory and maintenance checks.

Be reassured in the knowledge that all of our Property Management team are employed by Cornish Gems. Furthermore, our team are extensively trained to clean to exceptional standards and have a fundamental awareness of Health and Safety best practice. Your dedicated housekeeping team are on hand to ensure your property is cleaned and managed to the levels that you and our discerning guests expect.

“Our dedicated Property Supervisor is doing a fantastic job. We are very impressed that she knows the house so well and is obviously very proud of it and intent on presenting it at its very best to guests.  This makes us feel very assured that our property is in good, safe hands and is being well cared for.”


“From the very first telephone call, we knew we had chosen the right company to manage our properties. Cornish Gems is a vaery friendly, professional company providing a management service second to none. As owners with busy lives ourselves, Cornish Gems gives us complete peace of mind knowing that every little detail has been taken care of. We are now going into our 5th season with Gems and are confident that they remain completely committed to delivering excellence in the holiday accommodation industry.”


We understand that professional interior design can often be a daunting and expensive proposition for our clients and therefore we have extended our in-house service offering by creating Gems Interiors to make interior design more accessible and cost effective for our owners.

Well considered interior design is important in this competitive marketplace to appeal to customers at the luxury end of the market. Premium tariffs can be achieved along with high rates of occupancy and repeat bookings; combining to produce a sound return on investment.

Our wealth of experience in luxury holiday letting, coupled with our interior design expertise means we know how to design the perfect holiday let in terms of practicality, quality, and durability.

We understand which elements are needed to create a textbook ‘Cornish Gem’ that will rent successfully year after year, therefore avoiding costly mistakes. Our mission is to offer a unique interior design scheme creating an identity to stand out from its competitors.

Gems Interiors packages: Complete Gem: This all encompassing service ensures the Gems Interiors team manages everything from the initial consultation through to providing mood boards, floor plans and sourcing and implementing the items. We carry out a site visit to gain the essential information to create the design scheme that includes a floor plan showing the suggested layout to scale. This service service includes pricing for the products specified to give you a clear understanding on how much the look will cost. Once you are happy with the designs, we move onto the implementation of the scheme where the vision becomes a turn key operation.

Soft Furnishings Gem: If you already have the ideas but want assistance sourcing suppliers, we can help with well considered curtain fabrics, blinds and coordinating cushions. We have extensive knowledge and access to a broad range of wonderful fabric brands. We simply measure up, specify the fabrics based on your brief and off we go. Simple Gem: An interior design scheme created using photographs of the property. Providing clients with a scheme that can be sourced and implemented themselves.